One Email for Every Update. Always Give Patients Accurate Information.

Consultation hours, clinic closures, vaccines, doctors, recruitment, and booking methods. Send the requested changes by email, and a specialized AI agent will begin work immediately. Complex changes are handed over to a human developer. There is no need to operate an admin dashboard or wait days for a production company to respond.

Founded in 2020TokyoAction within one hourJA / EN / ZH
Home/Clinic Website Updates and Management

How patient guidance works

From a change request to accurate published information

The clinic emails the facts and confirms the content. Support includes checking display and links after an update.

  1. Clinic request

    Closures, service changes, and fees

  2. Review content

    Required clinic and wording checks

  3. Publish and check

    Display, links, and information consistency

Reception sign at Sunrise Sachi Clinic
Reception sign at Sunrise Sachi Clinic
Visit the clinic website

INFORMATION

We Aim to Take Initial Action Within One Hour

Requests are accepted 24 hours a day. A specialized AI agent reviews the details, proceeds with authorized routine updates, and routes matters requiring judgment to a human. We aim to take initial action within one hour and usually respond even faster.

This does not mean a human is standing by at all times. Our management model combines a system in which agents can begin immediately with a structure in which humans make responsible decisions.

Actual response results:

  • Sunrise Sachi Clinic: Completed vaccine information corrections approximately 5 hours after the request
  • Sunrise Sachi Clinic: Published the clinic closure calendar approximately 78 minutes after the request
  • Henkotsu Udon: Edited and published takeout images the following day

INFORMATION

Unlimited Routine Updates

  • Consultation hours, closure days, and temporary changes
  • Announcements, seasonal information, and vaccination guidance
  • Approved services, fees, and policies
  • Doctors, staff, and recruitment information
  • Booking methods, access, and parking
  • Images, links, and copy on existing pages
  • FAQs and the sources used for chatbot answers

Major design changes, new applications, websites for new locations, custom booking or electronic medical record integrations, patient portals, and full migrations are quoted separately. If additional fees are required, we explain the scope before beginning work.

INFORMATION

Management That Goes Beyond Updates

INFORMATION

Website Health Management

We check uptime, errors, backups, security, links, forms, and page speed.

INFORMATION

Search and Patient Guidance Improvements

We incorporate the clinical information patients are searching for into the website and improve headings, internal links, descriptions, and clinic information on Google Maps.

INFORMATION

Chatbot Information Management

We review unanswered questions and ambiguous responses, then update the FAQs and source information after approval.

INFORMATION

Monthly Management Report

We provide a concise report covering what patients searched for before visiting the website, which pages led them to book or make an inquiry, what they asked the chatbot, and what we updated that month.

FAQ

Frequently Asked Questions

How many update requests can we make?

Eligible routine updates are unlimited. Scope is determined by whether the work is routine management or a new project, not by the number of requests.

Do we need to use an admin dashboard?

No. Send the requested changes by email. Email is your CMS.

Can you also write articles regularly?

Mass production of articles is not included. We make genuine clinical information, announcements, and seasonal information easy to read and publish it after review. We prioritize management based on the clinic's actual information.

CONTACT

Turn a Website Where Updates Have Stopped Back into One That Brings in Patients